Computer Information Systems: IT Support Certificate
Program code: CISI-CC
Locations: Capital, Gateway, Middlesex, Naugatuck Valley, Northwestern, Quinebaug Valley
Program Description
The Information Technology (IT) Support Certificate prepares students to troubleshoot technical problems, work within a business environment using oral and written communication skills effectively, and apply software and hardware service and technical skills. All courses required by this certificate may be applied to the Computer Information Systems Associate degree program.
Learning Outcomes
- To design and use problem solving techniques
- Use oral and written communication to communicate with clients in a business environment
- Implement customer service skills in the context of the IT department
- Apply proper troubleshooting skills within a networking environment
- Utilize technical skills in implementing software and hardware installations
This degree will begin to prepare students for common industry certification exams such as:
- CCNA (CISCO Certified Network Associate) exam.
- CompTia Network+
- CompTIA Security+
Certificate Requirements
CSC 1201 Introduction to Programming and CSC 2213 Object Oriented Programming are not allowed in this program. Students are encouraged to take CSC 1211 Java I or other programming language.
| Code | Title | Credits |
|---|---|---|
| Required Courses | ||
| CIS 1001 | Introduction to Computers | 3 |
| CST 1111 | Computer Hardware | 4 |
| CST 1221 | Networking I | 4 |
| CYS 2111 | Network Security | 3 |
| CIS 1104 | Introduction to Operating Systems | 3 |
| CST 2142 | Windows Server Administration | 4 |
| CIS 2131 | Fundamentals of Cloud Computing | 3 |
| CIS 2990 | Capstone Research | 3 |
| or CIS 2994 | Coop Ed/Work Experience | |
| Total Credits | 27 | |