Computer Servicing Certificate (CSVC-CC)

CT State Community College Catalog 2023-2024 New students enrolling for the first time in Fall 2023 will begin as students of Connecticut State Community College under this catalog.  Continuing students from one of the 12 community colleges will be transitioned into a CT State program in this catalog as of the start of the Fall 2023 term. The policies, courses and programs described are applicable as of the Fall 2023 term and may be updated as circumstances require.

The Computer Servicing Certificate Program is designed for students seeking entry-level technical skills for the information technology (IT) industry. The Program consists of four courses. Each course focuses on specific skills in computer applications, computer system hardware and PC operating systems.

Successful mastery of the material should prepare the student for CompTIA’s A+ Certification exams (www.comptia.org). A+ Certification is an internationally recognized standard in the IT field. Students who desire to continue their education can use the Computer Servicing Certificate program as a steppingstone to more advanced studies in the Computer Engineering Technology program at the Gateway Campus.

Learning Outcomes:

Upon successful completion of all program requirements, graduates should be able to:

• Use industry-standard computer applications such as word processing, spreadsheets, presentation software, email and internet access to effectively communicate and research topics in computer servicing
• Demonstrate safety and standards in the workplace
• Install, configure and upgrade computer hardware and software
• Use diagnostic software and test equipment to troubleshoot problems
• Recognize the need for continuous learning